Grandeur of the Seas

Stats

Year built: 1996

Speed: 22 kn

Passengers: 2,446

Crew: 760

74k tons

12 decks

Itinerary

The Grandeur of the Seas currently sails 5 and 9 night cruises to Bermuda and the Bahamas.

Incidents

On April 20, 2005, while maneuvering for docking in Costa Maya, Mexico, the ship crashed into the pier. The collision resulted in a 42 foot wide gush in the hull. The damaged section was located bow-starboard on crew deck 1. Royal Caribbean later announced that the accident was due to sudden winds combined with a strong water current. Because the vessel had to stay in Costa Maya 2 more days for materials to patch the gash, the next 7-day itinerary was shortened to 5-days. RCI offered passengers transportation from Mexico to New Orleans or on board credit as compensation if they chose to stay on the ship. All passengers received $250 on board credit per cabin. Later, the ship entered dry dock for repairs.

 

On May 27, 2013, the ship was on a 7-day Bahamas cruise out of Baltimore, Maryland. With 2224 guests and 796 crew, the vessel was en-route to Coco Cay, Bahamas when a fire broke out in its aft mooring area (on deck 3) and soon spread to the crew lounge area (on Deck 4). The fire accident started at 2:50 AM. It was extinguished by 5:00 AM. Passengers were assembled at muster stations for several hours as a precaution. No injuries were reported. However, major damages were reported in the aft sections of decks 3, 4, 5. The vessel continued under own power to the Bahamas. The remainder of the voyage was canceled. All passengers were flown from Freeport, Bahamas, back to their points of residence. The USCG diverted 3 cutters and a HC-144 aircraft to respond to the emergency. The Carnival Sensation was also standing by to assist if needed. Royal Caribbean chartered all 11 flights to fly passengers back to Baltimore from Freeport. The next 6 scheduled cruises were cancelled. The ship returned to service on July 12, 2013. As compensation, all passengers received a full refund, plus a free Royal Caribbean cruise certificate. Booked passengers booked on the May 31 sailing received full refund, plus 50% off future Royal Caribbean cruise certificates. Booked passengers on other canceled voyages received full refund, plus 25% off future Royal Caribbean cruise certificates. During the “fire cruise”, all purchased drink packages were also fully refunded, and the specialty coffee was complimentary for all passengers.

On September 23, 2002, the ship was on a Panama Canal repositioning cruise. After stopping in Cabo San Lucas, the ship experienced problems with one of the diesel engines. The incident resulted in slowed cruising speed. Royal Caribbean flew an engineering crew from Miami to Acapulco, Mexico, to fix the engine.

On September 10, 2006, the ship arrived late in Baltimore due to a rudder problem. As result, many passengers missed their flights. The next scheduled 7-day Bermuda cruise itinerary was changed to 3-day Cruise to nowhere, returning in Baltimore as originally scheduled. As compensation, passengers received 50% refund and 25% discount on a future Royal Caribbean cruise. Those who preferred to cancel received a 125% credit for a future Royal Caribbean cruise. Passengers returning late to Baltimore received $100 in cash toward flight changing fees.

On March 22, 2008, due to unknown reasons, the ship experienced power loss for 30 minutes right before its departure from Baltimore. The investigation showed there was a problem with diesel generator number 3. A short circuit inside it caused damage to the unit’s winding ends and leads. After repairs were done, all generators tested OK.

On April 24, 2008, the ship experienced propulsion issues resulting in a 3 hour delayed Bermuda port arrival. All land tours were either cancelled or shortened. On the next day, the Captain announced the propulsion problems would cause a 3 1/2 hours late arrival in Baltimore Maryland. As compensation, each of all passengers received $100 in cash to cover their transportation changes. Many passengers changed their flight arrangements according to the announced arrival times. However, the ship arrived in Baltimore later then announced previously, and additionally delayed the disembarkation process. Many were unable to get in time to the airport and missed their new flights too.

On February 25, 2009, while entering in Tampa Bay, the vessel lost 2 of all 4 diesel engines. It was able to maintain a 14 MPH cruising speed with only 2 operational engines. Two tug boats were assisting the ship to moor safely at Tampa Cruise Terminal 3. The incident was caused by the engines’ shutdown due to a condensation collected in the crankcase pipes. The condensation then vaporized and activated the mist detector, causing automatic shutdown of both engines.

On November 28, 2012, the ship was on a Transatlantic cruise re-positioning from Europe to the Caribbean. The central ship areas suffered from a horrible smell of sewer during the entire Atlantic crossing. Crew was unable to solve the problem. Passengers also reported an oil spill incident during the vessel’s docking in Cadiz. The polluted spot was on the starboard side, under one of the lifeboats. Crew contained the oil spillage placing barriers around the spot and using absorbent materials.

On March 5, 2010, while the ship was at sea, a female passenger died after falling from her cabin’s balcony on deck 8 and landing on deck 5. She was traveling together with her husband and her mother in law. She was reportedly intoxicated

 

 

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